Customer Care Representative | Manchester

You will be a part of our international customer service team working within our bulk liquid and powder business.


H.Essers is an international and reliable player in the logistics sector, but above all a family business, that has offered jobs and job security since 1928. Our 6560 employees are ambitious people who dare to do business, are ready to seize opportunities and make a difference every day with simplicity. This enables us as a company to continuously invest in growth with a positive view of the future. Our people are our engine. We take care of their personal and professional development, provide them with contemporary work materials and pay attention to work-life balance. Yes, our 6560 employees know why they choose H.Essers.

Would you like to join our team ? We are looking for an enterprising and dynamic Customer Care Representative.


As a customer care representative you act as the single point of contact for our national and international customers on a daily basis.
Specifically, you offer the customers of H.Essers a professional and excellent level of service and keep them informed and satisfied.
You work to build a strong bond between the customer and H.Essers. Optimal customer satisfaction and loyalty is our goal. In order to achieve this, you follow up on the customer’s shipments and liaise with commercial and operational colleagues to ensure the customer’s interests are defended.


You have proven experience within the transport and logistics sector. You have a desire to learn and develop within the sector. You hold the principle of ‘customer is king’ in high esteem and have already had the opportunity to put this principle into practice within a professional context. You love the national and international dynamism and drive associated with this industry and position. Furthermore, you are known as someone who possesses strong communication skills and has a desire to go the extra mile for his/her clients. You should be self-motivated and have the ability to function successfully within a team environment.


We offer a challenging and rewarding position with excellent career enhancement possibilities. We offer a competitive remuneration package in line with your experience. At H.Essers you always have the freedom and autonomy to achieve professional and personal development. We recognise that the growth of our customers goes hand in hand with the growth of our employees. You can be part of an experienced, educated and strong team and organisation that values reliability, entrepreneurship, simplicity, positivism and care!


85 sites in 19 countries, 6,560 employees, one million square meters of warehouse, 1,475 trucks and 2,000 ISO tanks. Yes, H.Essers is a major logistics service provider and an established value for our strategic customer segments Pharma, Chemicals, Infra and Parts. As an asset-based family business we can guarantee short decision lines so you can respond quickly. This offers you the necessary guarantee for a perfect service to your customers. The ideal combination for satisfied customers and employees so that they too can grow in their job!

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