Administrator Customer Service | Bergen op Zoom

Customer-oriented, communicatively strong and able to switch effortlessly with different customers. Every day, our vehicles drive throughout Europe to provide customers with the best possible service. As a Customer Service Administrator, you are the first point of contact for your customers. You answer questions, think along in solutions and ensure that everything runs smoothly administratively and operationally.

YOUR CHALLENGES

As a Customer Service Administrator, you are the first point of contact for your customer portfolio. In addition, you will support the daily operation with various administrative activities. You process data and orders correctly and communicate with the transport department about shipments and orders to see if they are feasible.

What will you do?

  • Processing administrative data, orders and documents;
  • In contact with your customer portfolio regarding orders and questions;
  • Checking and processing invoices;
  • Follow-up and completion of files;
  • Support with reports and administrative overviews;
  • Scheduling appointments and supporting logistics processes;
  • Ensuring correct and accurate administration.

WHO ARE YOU?

  • You have strong communication skills and enjoy building lasting relationships with customers;
  • You put the customer first and ensure that customers feel heard. With your proactive attitude, you think along and come up with the best possible solution;
  • You work in a structured way and maintain an overview, even when it is busy;
  • You have a good command of Dutch and English. Do you also speak French? Très bien!;
  • Experience in customer service, logistics or transport is an advantage.

WHAT CAN YOU EXPECT AS AN ADMINISTRATOR CUSTOMER SERVICE?

  • A challenging position within an international and stable organization;
  • A competitive salary within the professional goods transport collective labor agreement;
  • You will work in a committed team with an informal, friendly atmosphere;
  • 24 vacation days and 3.5 ATV days;
  • Travel allowance in accordance with the collective labor agreement;
  • Attention to your physical and mental health through our Fit2Grow program;
  • And above all: a warm working environment within the H.Essers family, where your efforts are really appreciated.

7500 REASONS TO CHOOSE H.ESSERS

  • Family values: have formed a strong foundation of trust and commitment for both employees and customers since 1928;
  • Job security: in a rapidly changing world;
  • Ambitious team: with 7500 dedicated colleagues, we strive for excellence and have a hothouse of ambition and opportunities;
  • Innovation: in our processes and services, allowing us to serve our customers more efficiently and sustainably;
  • Sustainable international growth: where we as an organization recognize our social, economic and environmental responsibility to have a positive impact on society as a whole;
  • Diversity and inclusion: are crucial for a healthy and productive working environment and are actively embraced within H.Essers.

These are just a few reasons why H.Essers is an attractive choice, we are curious to discover your reason(s).

Are you interested but want to know more first? Please feel free to contact me, Guus Bierkens, Talent Acquisition Specialist, via 0628175992 or guus.bierkens@essers.com.

 

Apply now!