Senior Specialist Claims | Genk
Are you ready to combine your passion for claims management, insurance and logistics in the dynamic role of Senior Specialist Claims? Discover below the challenges and rewards that come with this role at H.Essers.
YOUR CHALLENGES
As Senior Specialist Claims, you will be part of the H.Essers Corporate Legal & Insurance department, consisting of about 10 motivated employees at home and abroad. This professional team is responsible for the legal support of the company, the purchase and management of insurance and the handling of claims for the entire H.Essers group.
So, what do you do exactly?
- The management of complex claims related to all logistics activities (transport, forwarding, warehousing, customs, value added services, etc.) of both the Belgian and foreign H.Essers entities, is part of your responsibilities.
- You collect the relevant information and autonomously compile the claim file from A to Z which you manage digitally in the internal database and Claims dashboard.
- You start with a correct legal liability analysis and determination of the claim amount, after which you determine which future actions are necessary. Here you decide independently about possible compensation, declarations, appointing experts, lawyers, etc., while of course monitoring the applicable budget. You ensure smooth processing.
- Depending on the complexity of the case and the financial interests, you consult with your direct colleagues, managers and departmental heads and/or other parties involved within the company.
- Your approach is multidisciplinary in which you maintain relationships with internal and external stakeholders, on an international scope (operational departments, finance, insurance companies and brokers, lawyers, experts and counterparties).
- In addition, you participate in various ad hoc projects both within your own department and across departmental boundaries.
- Periodically you draw up a report of the claims data and discuss this with management. You identify trends and formulate possible solutions and preventive actions.
- Finally, you distinguish yourself from your fellow claims managers, by the coordinating and supporting role you take on with respect to the claims-satellite-handlers in the various H.Essers branches, in Belgium and abroad. Both on site and remotely, you strive from your expertise and soft skills to achieve optimal, uniform and harmonized claims management within the international group.
YOUR TALENTS
- As a Senior Specialist Claims, you can identify, analyze and solve problems in a structured, independent and results-oriented manner. In doing so, you easily distinguish the main issue from the side issue.
- Your helicopter view enables you to spot synergies, work them out and convert them into concrete actions.
- You then succeed in providing correct follow-up and reporting clearly.
- Your frequent contacts with internal and external stakeholders obviously require strong communication skills, both in Dutch and English. An advanced knowledge of other languages (e.g. French, German, Spanish, Italian…) is obviously an asset.
- A critical and analytical approach makes that we can count on you to support our business on an insurance technical level.
- Finally, as a real team player you contribute to the optimal functioning of our Legal & Insurance department and you easily establish connections with our operational managers.
- You have a Master’s degree or equivalent through relevant experience.
YOUR REMUNERATION
- Your attractive salary is supplemented by a company car, meal and eco cheques, group and hospitalization insurance and My Essers Benefits.
- You can also count on an extensive leave scheme.
- You will be primarily employed at our headquarters in Genk, with the possibility of hybrid work from the various H.Essers sites in Belgium.
- Supported by our vision of ‘Lifelong Learning’, the H.Essers Academy offers you a free choice of various training courses that contribute to your personal development.
- Your physical and mental health are strengthened through the H.Essers health program Fit2Grow.
- Your greatest asset is undoubtedly your place within the dynamic Legal & Insurance team and the close-knit H.Essers family.
7500 REASONS TO CHOOSE H.ESSERS
- Family values: forming a strong basis of trust and commitment for both employees and clients since 1928
- Job security: in a rapidly changing world
- Ambitious team: with 7500 dedicated colleagues, we strive for excellence and have a greenhouse of ambition and opportunities
- Innovation: in our processes and services, enabling us to serve our customers ever more efficiently and sustainably
- Sustainable international growth: recognizing our social, economic and environmental responsibility as an organization to have a positive impact on society as a whole
- Diversity and inclusion: are crucial to a healthy and productive work environment and are actively embraced within H.Essers.
- These are just a few reasons why H.Essers is an attractive choice, we are curious to discover your reason(s).