Professional Claims | Genk

Are you ready to combine your passion for insurance and logistics in the dynamic role of Professional Claims? Discover below the challenges and rewards that come with this role at H.Essers.


As a Professional Claims, you will be part of the H.Essers Corporate Legal & Insurance department, consisting of 11 motivated employees in Belgium and abroad. This professional team is responsible for the legal, insurance and claims activities of the group.

What this means specifically:

  • The management of claims for both the Belgian and foreign H.Essers entities, is part of your responsibilities
  • The claim file is compiled and fully managed by you in the IT system
  • Starting with a correct liability analysis and determination of the damage extent, up to and including taking decisions on the necessary future actions. You ensure a smooth settlement
  • Depending on the complexity of the case, you consult with your colleagues, department managers and/or other parties involved within the company
  • Your approach is multidisciplinary whereby you maintain relationships with internal and external stakeholders (operational departments, finance, insurance companies, lawyers, experts, and counterparties)
  • On a regular basis you compile a reporting of the claims data and discuss this with the Business Unit Managers. You identify trends and formulate possible solutions and preventive actions


  • As a Claims Professional you can detect, analyze and deal with problems in a structured and independent way
  • You then succeed in offering a correct follow-up and setting up clear reporting on this
  • Your frequent contacts with internal and external stakeholders naturally require strong communication skills
  • A critical and analytical approach means that we can count on you to support our business in insurance.
  • Finally, as a real team player you contribute to the optimal functioning of our Legal & Insurance department, and you easily establish connections with our operational managers.


  • Your attractive salary is supplemented by meal & eco cheques, group and hospitalization insurance, and My Essers Benefits
  • You can also count on an extensive holiday scheme and the option of teleworking
  • Supported by our vision of ‘Lifelong Learning’, the H.Essers Academy offers you a free choice of various training courses that contribute to your personal development
  • Your physical and mental health are strengthened through H.Essers’ Fit2Grow health program
  • Your greatest asset is without doubt your place within the strong H.Essers family


  • Family values: have provided a strong foundation of trust and commitment for both employees and customers since 1928
  • Job security: in a rapidly changing world
  • Ambitious team: with 7500 dedicated colleagues, we strive for excellence and have an abundance of ambition and opportunity
  • Innovation: in our processes and services, enabling us to serve our customers ever more efficiently and sustainably
  • Sustainable international growth: recognizing our social, economic, and environmental responsibilities as an organization to have a positive impact on society as a whole
  • Diversity and inclusion: are crucial to a healthy and productive work environment and are actively embraced within H.Essers

These are just a few reasons why H.Essers is an attractive choice, we are eager to discover your reason(s).

Apply now!