Control Tower Officer | Oradea
You are the foremost administrative key figure between our customers, carriers and drivers.
6560 REASONS TO CHOOSE FOR H.ESSERS
H.Essers is an international and reliable player in the logistics sector, but above all a family business that has offered jobs and job security since 1928. Our 6560 colleagues are ambitious people who dare to do business, are ready to seize opportunities and make a difference every day with simplicity. This enables us as a company to invest continuously in growth with a positive outlook on the future. Our people are our engine. We take care of their personal and professional development, provide them with modern equipment and pay attention to the work-life balance. Yes, our 6560 colleagues know why they choose H.Essers. We hope you will soon understand why! We are looking for an Control Tower Officer, technic.
WHAT YOU WILL BE DOING
As a Control Tower Technic Officer you are responsible for monitoring mechanical and technical problems and providing assistance, as a basic activity.
- You will find solutions in front of the computer for the mechanical / technical problems that appear on trucks/trailers when they are on the road in Europe and to take action in case of problems;
- To follow the procedure applicable in technical problems (at the frigo/security installations etc), determine their origin and provide support and assistance according the protocol;
- To make an evaluation of the problem and find a quick solution;
- To make different reports regarding the activity;
- You will keep in touch with the preponderance with drivers;
- Registration of different documents in own database;
- Administration of own garage from Oradea
- Reporting directly to the Team Leader;
WHAT YOU ARE OFFERING
Being in the first line of contact for our drivers and carriers in our day-to-day operations, you need to demonstrate a practical approach, in which accuracy and customer orientation play a key role. Even on busy days, you manage to communicate with drivers with the necessary maturity, independence and professionalism. Because you have contact with drivers and customers in the country and abroad, you can easily address them in Romanian and Germany, both verbally and in writing. Knowledge of PC usage (and Microsoft Office) will help you in this regard. Your skills to quickly and efficiently solve everyday challenges will make you easily adapt to different situations.
WHAT WE ARE OFFERING
You will be part of an experienced and well-welded team, which will always give you the necessary support, even at the beginning of the road. Colleagues will guide you through the fascinating world of transportation and all the administrative processes and workflows that come with it. With our transport operations, no day is like another! Thus, you will benefit from the necessary variety, in addition to the many tasks you already have. Finally, our goal is to offer our drivers and carriers the best possible services. Therefore, suggestions for improvement are never forgotten. In addition, we hope to be able to analyze your suggestions for improvement and to optimize our administrative procedures!
JOIN OUR (BIG) FAMILY
85 sites in 19 countries, 6,560 employees, one million square meters of warehouse, 1,475 trucks and 1,800 ISO tanks. Yes, H.Essers is a major logistics service provider and an established value for our strategic customer segments Pharma, Chemicals, Infra and Parts. As an asset-based family business we can guarantee short decision lines so you can respond quickly. This offers you the necessary guarantee for a perfect service to your customers. The ideal combination for satisfied customers and employees so that they too can grow in their job!