Customer Care Representative

6560 REASONS TO CHOOSE H.ESSERS

 

H.Essers is an international and reliable player in the logistics sector, but above all a family business that has offered jobs and job security since 1928. Our 6560 employees are ambitious people who dare to do business, are ready to seize opportunities and make a difference every day with simplicity. This enables us as a company to continuously invest in growth with a positive view of the future. Our people are our engine. We take care of their personal and professional development, provide them with contemporary work materials and pay attention to work-life balance. Yes, our 6560 employees know why they choose H.Essers.

Will you be joining us later? We are looking for an enterprising and dynamic several Administrators Customer Service.

 

WHAT YOU DO 

As a customer care representative, you act as a single point of contact for our national and international customers:

  •  Specifically, you provide H.Essers’ top customers with optimal and excellent service by playing a coordinating, mediating role between the customer and H.Essers. In this way, you succeed in providing a professional and customer-oriented service.
  •  Help maintain strong relationships with our clients
  • You take on requests/situations from our customers, which you will investigate its so that than you can then bring to our customers the best solutions to their requests/situations
  •  Ensure smooth cooperation and know how to build trust between the customer and H.Essers.
  •  To achieve this, you follow up on customer deliveries and defend the customer’s interests within the organisation, but always with the interests of your own organisation in mind. You will still act within your own organisation’s capabilities

 

WHAT YOU HAVE

 

You hold the principle of ‘customer is king’ in high esteem and have -preferably- already had the opportunity to put this principle into practice within a professional context. You love the national and international dynamism and drive associated with this position and department, ‘the transport world’. Furthermore, you are known as someone who is communicatively strong, who wants to go the extra mile for his/her clients, who dares to think out-of-the box with your colleagues in order to come to the most optimal solution. This service can then be put into practice by having an eye for detail and always staying in control. Finally, we can only offer this top service if it is accompanied by knowledge of a number of languages, in particular English. Additional languages such as French or German are certainly seen as a strong asset.

 

WHAT WE OFFER

 

We offer you the opportunity to do your bit for our national and international customers on a daily basis. This contributes to an exciting and challenging job, where you can expect a lot of variation. You can be sure, no day is the same here! At H.Essers you always get the freedom and autonomy to develop yourself personally. After all, the growth of our customers goes hand in hand with the growth of our employees! You can be part of a strong, collegiate and highly experienced team and organization that values reliability, entrepreneurship, simplicity, positivism and care!

 

JOIN OUR (BIG) FAMILY

 

85 sites in 19 countries, 6,560 employees, one million square meters of warehouse, 1,475 trucks and 2000 ISO tanks. Yes, H.Essers is a major logistics service provider and an established value for our strategic customer segments Pharma, Chemicals, Infra and Parts. As an asset-based family business we can guarantee short decision lines so you can respond quickly. This offers you the necessary guarantee for a perfect service to your customers. The ideal combination for satisfied customers and employees so that they too can grow in their job!

Apply now!