Administrator Control Tower | Genk
You are the foremost administrative key figure between our customers, carriers and drivers.
6560 REASONS TO CHOOSE FOR H.ESSERS
H.Essers is an international and reliable player in the logistics sector, but above all a family business that has offered jobs and job security since 1928. Our 6560 colleagues are ambitious people who dare to do business, are ready to seize opportunities and make a difference every day with simplicity. This enables us as a company to invest continuously in growth with a positive outlook on the future. Our people are our engine. We take care of their personal and professional development, provide them with modern equipment and pay attention to the work-life balance. Yes, our 6560 colleagues know why they choose H.Essers.
We hope you will soon understand why! We are looking for a Administrator Control Tower.
WHAT YOU WILL BE DOING
As a driven administrator control tower, you are responsible for assigning transport tasks to carriers. You are always able to guarantee maximum efficiency and a high-quality service level by assigning transport to the most appropriate carriers. What does this mean concretely?
- Everything starts with the processing of incoming orders and files. This means that you are responsible for managing purchase and sales prices, uploading and parameterising data and checking invoices.
- You are also responsible for the proactive follow-up of shipments and ensure smooth and professional internal and external communication.
- Like no other, you know how to maintain customer relations, guarantee customer satisfaction and always obtain the best transport prices from carriers.
WHAT YOU ARE OFFERING
As the first point of contact for our drivers and carriers for their operational daily activities, you show a hands-on mentality in which accuracy and customer orientation are of paramount importance. Even when things get busier, you manage to speak to carriers and drivers with the necessary maturity, independence and professionalism. Since you deal with national and international drivers and customers, you can easily address them in English, both verbally and in writing.
WHAT WE ARE OFFERING
You will be part of an experienced and close-knit team, so you will always receive the necessary support, even when the job is new to you. Colleagues will guide you through the fascinating world of transport and all the administrative processes and flows that go with it. Within our transport operations, no day is the same! This provides the necessary variety in addition to the wide range of tasks you already have. Finally, we always want to provide our drivers and carriers with the absolute best service so that every improvement suggestion is always considered. We also hope to be able to consider your suggestions so that we can further optimize our administrative procedure!
JOIN OUR (BIG) FAMILY
77 branches in 19 countries, 6,560 employees, one million square meters of warehouse, 1,475 trucks and 2.000 ISO tanks. Yes, H.Essers is a major logistics service provider and an established value for our strategic customer segments Pharma, Chemicals, Infra and Parts. We have been providing reliable employment for years, giving everyone within the company a chance to grow while working on a strong safety culture.